Blank Screen for External Drives on W10/W11

Use Driver Easy to fix your not showing up disc, DVD or CD drives immediately!

If you’ve recently upgraded to Windows 10, and you couldn’t find theDVD drive option inThis PC (Windows 10 OS) window, you’re not alone. Some of you might not even see your DVD/CD ROM option in Device Manager. No need to worry too much about it, it’s possible to fix.

Here are 4 fixes for you to try. You may not have to try them all; just work your way down until you find the one works for you.

Method 1:Uninstall IDE ATA/ ATAPI controllers
Method 2:Update drivers
Method 3:Manually fix corrupted registry entries
Method 4:Create a registry subkey

1: Uninstall IDE ATA/ ATAPI controllers

One of the reasons why you can’t see DVD/CD-ROM in your Windows 10 PC could be faulty device drivers. You can reinstall the drivers to fix it. Here is how:

1. On your keyboard, press theWindows logo key andR at the same time, clickDevice Manager .

2. LocateIDE ATA/ ATAPI controllers .
3. Right-click ATA Channel 0 and click Uninstall .

4. Right-click ATA Channel 1 and clickUninstall .

5. If you have more options underIDE/ ATAPI controllers category, right-click them and clickUninstall as above procedures.

6. Reboot your computer after these changes.

7. Your computer will be able to help you with the detection of the DVD for Windows 10.

2: Update drivers

If uninstalling the IDE ATA/ ATAPI controller drivers doesn’t solve the problem for you, it’s likely that you’re using the wrong driver altogether.

There are two ways you can get the right drivers for your disc /DVD drive: manually or automatically.

Manual driver update – You can update your disc drive driver manually by going to the manufacturer’s website for your computer, and searching for the most recent correct driver for it. Be sure to choose only driver that is compatible with your variant of Windows 10.

Automatic driver update – If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy . Driver Easy will automatically recognize your system and find the correct driver for your exact disc drive, and your variant of Windows 10, and it will download and install it correctly :

1)Download and install Driver Easy.

2. Run Driver Easy and click theScan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3. Click theUpdate button next to all flagged devices to automatically download and install the correct version of their drivers (you can do this with the FREE version).

Or clickUpdate All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

3: Manually fix corrupted registry entries

IMPORTANT : Before we move on, it’s strongly recommended that you back-up and restore your registry first.

If your registry entry is off, you’ll not be able to see certain device on your PC. To fix it:

1. On your keyboard, press theWindows logo key andR at the same time to invoke aRun command. Type regedit and pressEnter .

2. Follow the path:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

3. Look forUpperFilters andLowerFilters strings on the right side panel. If you can’t see these two items, move on to Method 2.

4. Delete them.

4: Create a registry subkey

If you can’t seeUpperFilters andLowerFilters in the Registry pane, please follow the steps below.

1. On your keyboard, press theWindows logo key andR at the same time to invoke aRun command. Type regedit and pressEnter .

2. Follow the path:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\

3. Right-click the blank space on the right panel, when theNew option pops up, click Key .

4. Create a newController0 key underatapi key.

5. Go to the newController0 key. On the right side of the pane, right-click the blank space and clickDWORD(32-bit) Value .

6. Set the name asEnumDevice1 and pressEnter . Double-click to set theValue data as 1 . PressOK to save.

7. Exit Registry Editor.

8. Restart your computer.

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