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Quick Through: Method One: If you see a or by the Apple Mobile Device USB Driver or by the Apple Mobile Device USB Driver](#1) Method Two: If you don’t see , or by the Apple Mobile Device USB Driver , or by the Apple Mobile Device USB Driver](#2) Method Three: If you see next to the Apple Mobile Device USB Driver next to the Apple Mobile Device USB Driver](#3) Method Four: If your iPhone is listed under Other device and with a next to it next to it](#4) iPhone users may have encountered this situation before: you connect your iPhone to your computer, you have clicked theTrustbutton on your device, but you cannot see iPhone onMy Computer. This is what it should look like if iPhone is detected by Windows.

In Devices and Printers(Control Panel > Hardware and Sound > Devices and Printers), it appears under theUnspecifiedcategory asApple Mobile Device USB Driver.

Luckily, this is not a hard problem to tackle. Before we begin, we need to make sure that you have done the following things properly. 1) Make sure that you have the latest version of iTunes that works on your computer.

2. Check that you have the latest software on your Windows 7. You can check the if there are available updates on your computer by the pathControl Panel > System and Security > Windows Update.

3. PressTruston your iPhone.

4. Make sure that your device is turned on. 5) Try other USB cables or USB ports to see if iPhone can be detected. Method One: Manually Update Apple Mobile Device USB DriverThis method is adopted when you see a or by theApple Mobile Device USB Driver.

1. Go to Device Manager . 2) Expand categoryUniversal Serial Bus controllers.

3. Double clickApple Mobile Device USB Driver. 4) InDrivertab, clickUpdate Driver…option. 5) ChooseBrowse my computer for driver software. 6) Then chooseLet me pick from a list of device drivers on my computer.

7. InApple Mobile Device USB Drivercategory, chooseHave disk…option. If theHave Disk… option is unavailable underApple Mobile Device USB Driver category, choose a device category such asMobile PhoneorStorage Device, if that’s what you can see.

8. ClickBrowse. 9) Then navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers . Double click theusbaapl file. If you are running a 64-bit version of Windows, this file will be calledusbaapl64 . If you don’t seeusbaapl64here or if there isn’t aDriversfolder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.

10. In theHave Diskwindow, clickOK. 11) Then clickNext. Windows will help you with the driver update after this.

12. Open iTunes now to see if it recognizes your iPhone. Method Two: Restart the Apple Mobile Device Service This method applies when you see this notification when connecting your device to PC: This iPhone cannot be used because the Apple Mobile Device Service is not started.

This method also applies when you don’t see , or by the Apple Mobile Device USB Driver . 1) Close iTunes and disconnect your iPhone from your PC.

2. PressWindows keyandRat the same time to invoke a Run command, then typeservices.mscin and hitEnter. 3) Locate and double clickApple Mobile Device Service. 4) Change theStartup typetoAutomatic. 5) ClickStopthe service. 6) After the service stops, clickStartthe service. 7) ClickOK.

3. Restart your computer.

4. Open your iTunes and connect your iPhone to your computer. Method Three: Enable Apple Mobile Device USB Driver If you see next to the Apple Mobile Device USB Driver, this method applies to your situation. 1) Go to Device Manager . 2) ExpandUniversal Serial Bus controllers. 3) Right click Apple Mobile Device USB Driver and chooseEnable. Method Four: Update iPhone DriverThis method applies when you see your iPhone listed underPortable Device instead ofUniversal Serial Bus controllersand with a yellow exclamation mark next to it. It is highly recommended that you use Driver Easy to scan and download drivers that you need for free. If your iPhone is not showing in the correct position and your computer says it is already the latest version of device driver that Windows can find, then you need to give a try of Driver Easy . Driver Easy is a free software to use. As the name suggests, it is very easy to use. There are only two steps involved. 1) ClickScan Nowbutton to scan for the new drivers available. 2) Click theUpdatebutton next toApple Mobile Device USB Driver and wait for Driver Easy to help you with the device driver update.

That’s all you need to do.

In addition, Driver Easy is a totally free software to use. But if you are looking for more features and professional tech support, you can have a try at our professional version . If you are not satisfied with Driver Easy at the end, you can always ask for a refund within thirty days.

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